Terms & Conditions

Welcome to Mewa. By purchasing from us or using our services, you agree to the following terms and conditions. Please read them carefully.

1. About Mewa

Mewa is a dry fruit business operating in Pakistan, offering a wide range of dry fruits, nuts, seeds, and olive oil.

2. Products & Availability

All products are subject to availability. We make every effort to ensure freshness and quality, but product appearance may vary slightly due to natural characteristics.

3. Ordering Process

Orders can be placed in-store, online, via WhatsApp, through our social media channels, by phone, or through our website contact form. Orders can be modified until they are shipped.

4. Pricing & Payments

All prices are listed in Pakistani Rupees (PKR). Payments are accepted via:

  • Cash
  • Bank Transfer

Orders will only be processed after payment confirmation (where applicable).

5. Shipping & Delivery

We deliver nationwide within Pakistan. Orders within Islamabad are delivered the same day, while deliveries to other cities usually take 2–3 business days. Delivery times may vary due to location and external factors.

6. Returns & Refunds

If you are not satisfied with your purchase, you may request a return or exchange within 7 days of delivery. Items must be unused, unopened, and in original packaging. Refund approval is subject to inspection.

7. Allergy Disclaimer

Our products include nuts, seeds, and related items that may cause allergic reactions. While we maintain high hygiene standards, cross-contamination may occur. Customers with allergies should consume products at their own risk.

8. Age & Authorization

There is no age restriction for placing an order. However, if the customer is under 18 years of age, payment must be authorized and completed by a legal guardian.

9. Limitation of Liability

Mewa shall not be held responsible for any adverse reactions, delays, or losses resulting from misuse of products, incorrect information provided by the customer, or circumstances beyond our control.

10. Contact Information

Customers can contact us through phone, email, WhatsApp, social media channels, or our website contact form. We aim to respond to all inquiries promptly during business hours. Response times may vary depending on the communication channel and inquiry volume.

11. Changes to Terms

Mewa reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services implies acceptance of updated terms.